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Answers to our most frequently asked questions can be found below  if your question is not answered please contact the RCR Learning Team or phone +44 (0)20 7406 5942.  

Registration

Q. What concession rates are available?
A. Members rates are available for consultant RCR Fellows and members and trainee RCR members. Other concession rates apply to students, allied healthcare professionals and those who are retired.

Q. When does the early bird rate end?
A. Monday 5 September 2022, 11:59 pm (BST)

Q. When do bookings close?
A. In-person tickets will close on Monday 10 October, 9:00 am (BST) subject to availability. Please note that in-person tickets may sell out before this date – those interested in attending are advised to book tickets early. Online tickets will remain available to book up to – and on – the days of the conference. 

Q. Do I need to specify which sessions I wish to attend at the registration stage?
A. Delegates will be asked to indicate their preferences regarding which streams/sessions they are keen to attend at the registration stage.

In-person delegates will be able to move between rooms on the days of the conference, however numbers will be limited for some sessions (mostly joint faculty workshop sessions), with entrance on a first-come, first-served basis. To avoid disappointment, please be mindful about registering your preferences at the outset so RCR learning staff can monitor and manage demand.

Online delegates will have access to all four streams (radiology, oncology, trainee, joint faculty workshops) and the plenary lectures too. Delegates should however note that one session from the fourth stream (joint faculty workshops) - the 'Abscess and biliary drainage workshop' on Thursday 13 October at 10:00-11:15 will not be available to view online. And the lung contouring session taking place on Thursday 13 October as part of the oncology stream will not be interactive for virtual delegates; the session will be for observation only. Online delegates will be able to move between streams as they wish. 

Q. Can I edit my booking at a later date? 
A.You can make some edits to your booking (i.e., changing which sessions you plan to attend, adding dietary or access requirements) by returning to the registration site, clicking on the white arrow on the ‘Register’ button and selecting ‘modify my registration’. If you wish to book an additional day or change your ticket type, please contact the RCR Learning Team or phone +44 (0)20 7406 5942.

Q. How do I get a copy of my receipt? 
A. Once you have registered you will receive a ‘registration confirmation’ email (if you haven't received your booking confirmation upon making payment please look in your junk email folder). This email confirms the day(s) you have registered for, whether you have purchased an in-person or online ticket and the amount paid. This email can be used as a receipt of payment.

Q. I've mislaid my receipt, how can I get a replacement?
A. You can request copy of your booking receipt by returning to the registration site, clicking on the white arrow on the ‘Register’ button and select ‘resend my confirmation email’. This email contains the details of payments made.

Attending the conference

Q. Is the in-person venue accessible?
A. We are committed to delivering events that are accessible and inclusive to the widest possible audience. The venue – the Eastside Rooms in Birmingham – is fully accessible for wheelchair users, welcomes guide dogs and assistance dogs, has induction loops fitted in all meeting spaces and breakout areas and has accessible toilets. Please read about accessibility at the Eastside Rooms to plan your visit. 

If you require any further information, extra assistance or specialist facilities please contact the RCR Learning Team by email or call +44 (0)20 7406 5942.

Q. Do I need to bring a laptop if I am planning to attend the lung contouring session on Thursday 13 October?
A. Delegates planning to attend the lung contouring session on Thursday 13 October, 15:00-18:00 need to bring their own laptop and power cable to take part. Please note that this session will not be interactive for virtual delegates and will be for observation only.

Q. How do I join the conference with an online ticket?
A. Online attendees will be sent details about how to join the virtual conference platform – CrowdComms – in the event reminder emails. These emails will be sent in the last two weeks leading up to the conference, and will include information about how to create a CrowdComms account ahead of joining the platform on 13-14 October.

Please ensure that your computer is compatible with the CrowdComms platform before registering to attend as an online delegate. The site supports the following operating systems:

  • iOS 8 and above on an Apple device.
  • Android version 5 and above (please note that android devices without Adobe PDF Reader or Chrome will not be able to open PDF files).
  • Chrome
  • Firefox 5 and above
  • Safari 5.1 and above
  • Chromium based browsers
  • Edge (most modern browsers)

Please note that Internet Explorer and Edge 18 are NOT supported by the platform. We recommend you update to the most recent version on your chosen browser before accessing the broadcast site.

Q. How can I access the ePosters submitted for the RCR abstract competitions? 

A. ePosters will be displayed on the SciGen Technologies platform, which will be available to view on giant tablets at the in-person venue (the Eastside Rooms, Birmingham) and on the virtual conference platform site (CrowdComms). In addition to viewing the ePosters on the days of the conference (13-14 October), the ePosters will remain on the SciGen platform for six months post conference. Details about accessing the SciGen site will be included in the event reminder emails, which will be sent in the last two weeks leading up to the conference.

Abstracts will also be available in a digital supplement, published on the Elsevier website.

Q. Will the conference be recorded and available to view at a later date?
A. Conference sessions will be recorded where the speakers consent, with the content available on the virtual conference platform – CrowdComms – within 24 hours of the live session taking place. Free access will be granted to conference delegates for up to 30 days post-conference. Please contact the RCR Learning Team for details about which of the conference sessions will be recorded.

Q.Will I be given a delegate pack on arrival to the conference?
A.In line with the RCR’s green agenda, delegates will not be supplied with a hard copy of the delegate programme. Instead, we will add this on to our conference website hosted by CrowdComms, giving you access to the programme, ePosters, sponsor information, audience polling and virtual networking. Access to this will be given in the two weeks leading up to the conference.

Q. What guidance is available regarding your COVID-19 measures?
A. If you are unable to attend an event due to a positive COVID-19 test, please contact us and we can arrange for your booking to be transferred to another event. The wearing of facemasks is optional. Please be aware of those around you and be mindful that some attendees may be maintaining a degree of social distancing, especially in busier areas. 

Cancellation and transfer policy

Q. What is the cancellation policy?
A. Cancellation requests received before 29 September 2022 will receive a full refund minus a £25 administration fee. Delegates cancelling after this date will be liable to pay the full meeting price unless the College considers there to be exceptional circumstances that would warrant a full refund. Please refer to our T&Cs for further information about our cancellation and transfer policy.

CPD credits

Q. How many CPD credits will I get for attending the conference?
A. Delegates will be allocated 6 CPD credits per day. 2 extra credits can also be gained by reviewing ePosters and completing a self-reflective form

To ensure attendance is recorded, in-person delegates will need to check in at the registration desk for each day of the conference, while online delegates should log in using the email address they used to register and under their name, rather than a nickname or abbreviation. Certificates will be sent by email within 10 working days of the conference taking place.

Terms and conditions

Q. Where can I find the RCR’s event T&Cs?

A. These are available here. Booking a place at an RCR event constitutes your acceptance of these T&Cs and your agreement to comply with them.

 

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